Hey, Red Hat – Open-source help still lousy?
It’s been exactly a year since former Delta Airlines vice president turned Red Hat chief executive Jim Whitehurst criticized open-source vendors for doing a lousy job of getting customers involved in the community and projects.
Twelve months on, how are things looking?
Little has changed, judging by the general level of hand-wringing at this year’s Open Source Business Conference (OSBC), but Whitehurst has kick started an effort inside Red Hat to find ways of getting customers to participate more actively in his own company’s Linux and middleware projects.
Hey, Red Hat – Open-source help still lousy? • The Register

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