The Open Source CRM Argument: Where Does Your Company Fall?
Open source is the rage in enterprise server-based computing and is poised to consume fixed and mobile telephony as well. Does this mean that open source is now a crucial aspect of CRM’s progress? The answer is a solid yes, but not necessarily for the reasons you think.
There is, of course, the cost argument which heavily favors open source. “Open source and SaaS [Software as a Service] are making serious headway in today’s economy because they provide organizations with high-quality solutions at a fraction of the cost of ownership of proprietary counterparts,” said Jitterbit’s CTO, Ilan Sehayek.
The Open Source CRM Argument: Where Does Your Company Fall? – Inside CRM
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